By accessing any part of the Reinberger Printwerks website, you agree to and are bound by the following terms and conditions:
By accessing Reinberger Printwerks website, you are representing that you have full right to use the photos, graphics, copy, and design in your files without infringing any property rights of third parties. You also acknowledge that subject matter does not have to bear a copyright notice in order to be protected by copyright law, so absence of such notice does not necessarily assure a right to reproduce. You further promise that no copyright notice has been removed from any material used in preparing your project for reproduction. You agree to indemnify and hold Reinberger Printwerks and our subsidiaries, affiliates, agents, business partners or employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of content you submit, or transmit through our website.
No information we collect for order processing or any other inquiries is shared with any other company or website. Your information is only used to contact you when necessary, to provide order updates or special offers.
A pdf proof will be e-mailed to you at no charge. However, we cannot guarantee a color match to the pdf proof you see on your monitor or print on your printer. This is due to variations in individual monitor calibration, ink, media and/or mechanical characteristics of desktop printers, lighting conditions and environmental variations from print industry standards. We will, at your request, submit a hard copy proof for an additional cost.
We won’t make you read several paragraphs of fine print about our guarantee. The fact is, it’s in your best interest, and ours, to have your projects turn out right the first time. At Reinberger Printwerks, we are dedicated to your satisfaction. If for any reason you are not satisfied with our work, please contact us and we will do our best to correct the problem. We want you to be completely satisfied with our performance and we keep our clients coming back through service and integrity.
Our guarantee does not apply to customer errors in supplied files, including but not limited to low resolution photos and graphics, missing fonts, incorrect file format or page layout, or non-compliance with postal regulations/restrictions. Please check your proof carefully; printing trade customs relieves us of responsibility if the job is printed per customer’s approval.
Turnaround time will begin when we recieve confirmation of your order and files. Turnaround time will be adjusted if, after file review, we discover items are missing or the files do not meet our file requirements. Turnaround time is based on “business working days”; weekends and holidays are not included, so please plan accordingly. Your expected delivery date may be adjusted due to unforeseen delays, such as equipment failure or other unavoidable issues. We will inform you immediately if such a delay results in a delay of your project.